Q1: Are you a factory or a trading company?
A1: we are the factorywe have the business capabilities of design,manufacturing, trade integration, and independent import and export.
Q2: Will there be any guarantee if I buy from you?
A2: We promise to provide a one-year warranty (from the date of delivery) for all products we currently sell.
Q3: Do you provide installation guidance or other after-sales service?
A3: Yes, of course. Installation drawings and installation manuals are provided. If you are still unable to assemble, we will arrange for our engineers to help you with voice or video contact.
Q4: What are the payment methods and terms you accept?
A4: The payment methods we accept include: T/T, L/C, D/P; after signing the contract, the customer needs to pay 30% of the deposit first, and the remaining 70% of the payment is completed in the delivery money.
Q5: What is your delivery time?
A5: We can arrange FOB, CIF shipping methods. Usually, the delivery time for one device is 45 to 50 days, depending on the shipping method.
Q6: How do you pack and ship the equipment?
A6: We offer sea, rail or combined transportation. At the same time, we also provide LCL (LCL), Full Container (FCL), Flat Rack (FR), Bulk and Express to ensure that the goods are safe and free from damage.
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